Customer Reviews

Going the Extra Mile For Your Satisfaction

From prompt, friendly arrivals to best-in-class craftsmanship, and tidy cleanup, our technicians are guaranteed to exceed all expectations with superior skill and service. Discover the Larson difference through our latest reviews from customers, just like you, all across Greater Phoenix and Scottsdale.

4.8
Based on 451 reviews
Drew H.
1707992953
Called Larson Air because our heater wasn’t turning on. Jose was dispatched same day, within an hour of my call and did a quick evaluation and repair….
Peter H.
1707908040
Have had two systems installed and serviced by Larson. Very professional, punctual, and too the time to explain things thoroughly.
Paul V.
1707893540
Very good experience all around. Ray provided a very complete estimate and explanation of what was needed to replace our air conditioning system. He also…
Brad B.
1707496135
Larson Air is amazing from the time we had Ray give us an estimate to replace our 2 30 year old two and a half ton HVAC units until the time that Doug and…
Joshua K.
1707403237
Mike and Zach installed a new unit in our casita today. The whole thing, from the planning meeting with Ray to final payment, was awesome. They made it…
Sherry M.
1706614510
Great and reliable company. Always polite from the office staff to the service staff. I would highly recommend for any AC/Heating issues.
Judy L.
1706192984
Jacob and AJ from Larson did our annual heating system maintenance recently, and they were courteous, professional, and thorough. We always receive…
Mary C.
1705489246
Very efficient & professional–prices were half of the other competitors–they actually found another electrical problem I had which they also fixed
Marcela C.
1704786947
Our AC/Heat turned off because of the “cold” here in AZ. I called Larson Air and Kristina walked me through the settings on my Ecobee. There’s a setting…
Steve H.
1704614221
Price competitive, very responsive and great communications on scheduling. Professional. Handled a related issue in 15 minutes at no charge.
Joshua S.
1704457966
Have used them for a couple years and am on the highest maintenance plan, great service, professional experience, they take the time to actually check your…
Ingrid N.
1702462491
Octavio came today to do our 6 month check up on our heating system and has also done our a/c system maintenance in the past. As always he did a great job!…
John S.
1701193108
We had Larson do a pm on our unit. During the inspection, a small leak was identified. Since the unit was older, we decided to replace it. The salesman,…
Ellen D.
1700062926
Jordan was our technician for our 6 month maintenance check. He did an excellent job, was very helpful and professional!
Bill R.
1699886480
We had Larson air group, replace our old Trane air conditioner. The team they sent out was excellent. they took out the old machine and replace it with a…
Stanley M.
1698764706
It was time for my winter A/C heater checkup and, of course, I called Larson. They have maintained my 3,000 sq ft systems for several years now. In…
Graham S.
1698571923
We have a vacation home in Arizona with an older hvac unit that was a concern. I contacted a couple of Air Con companies as I did not know of any. It was my…
Brian S.
1694998013
It was time to replace my ancient air conditioner, so I consulted with Larson Air Conditioning. Got a series of quotes and Caleb was a great help answering…
Christine R.
1693727391
They installed a unit for this over a year ago and it recently had some “glitch” during the hottest time of the summer in AZ. They were able to get a…
Jacqui P.
1693224428
Larson Air Conditioning are in my opinion the best solution to all your A/C needs. From Cheryl the scheduler to all the technicians that I can come to my…
Sarah B.
1688728809
Sam came out last week when we were having an issue with our unit making a noise and not cooling well. He diagnosed it, got it running an ordered a part. He…
Marcus M.
1685525979
AC Condenser replacement on apartment roof- Larson Air did a fantastic job overall . Ish, the rep I first met with was very knowledgeable! He provided me…
Kathy H.
1683877553
We had to replace our air conditioning system. Mike & Zack were great. They called when they were on their way, explained exactly what they were going to…
Andrew B.
1678636787
First and foremost, I am impressed with Octavio’s level of professionalism and expertise. Whenever he arrives at your home for the maintenance appointment,…
Mike R.
1677577712
Well, we finally bit the bullet. After a little more than 20 years, we had rust coming out of our condensation lines. I did some research on Consumer…
Kelly A.
1677510281
Great experience working with Lawson air-conditioning. My 12 year old AC units were due for replacement and I received an in person quote from Claude who…
Noelle N.
1677150611
I got two A/C units from Larson about 3 years ago. They have both worked perfectly and I have not had a single problem. Today I had maintenance done and…
Nick U.
1676623209
Cheryl, from Larson Air Conditioning, responded to my Yelp request within minutes of posting.She was extremely pleasant and a joy to speak with on the…
Mike M.
1676563221
Larson Air is awesome! Why? Here’s an example. Jaun came to do a routine checkup of our new install. He did great! He was very kind and thoughtful. He even…
Cynthia R.
1676008387
Good company . Easy to work with and very responsive . We were considering using them to put in a new ac unit . They came out and gave us a good bid. Very…
Jonathan S.
1675865172
Our Technician Octavio did a great job with our maintenance check up. He was courteous and explained what he was doing and showed pictures of what he was…
Michael R.
1675255064
Lyle was Outstanding, professional and great communications. His integrity will never be questioned. Great employee.continued success.
Deana A.
1675186842
Larson Air Conditioning has very good quality service and employees. From the Supervisor to the Technician and the assistant, they all were very…
Chris P.
1674315329
We purchased a new 4 ton Trane XV18 AC/ pump unit from Larson after shopping around. “Ish” was our initial point man for: attic inspection, prices, answers…
Laura C.
1674121109
For 6 years, we have relied on Larson to keep the cooling and heating system in our home in top shape. Tyler was very helpful today and provided excellent,…
Steve M.
1668028274
Only company I will use for HVAC from now on. Everything from start to finish was the tops. Told me throughly about both attic and outside units. Came…
Brandon E.
1661519890
My experience started two weeks ago with Ish coming out to quote my new unit. He took to my dogs right away so I knew it would be a good experience from the…
Geoffrey N.
1660754694
One our AC units stopped working Sunday evening. Called Larson AC, based upon high review ratings, at 8:01am Monday morning. A service technician was at…
L W.
1658256130
We hired Larson Air Conditioning to diagnose an AC issue and Lyle was courteous and thoroughly investigated our issue. We may need our AC unit replaced and…
Dave S.
1658245227
We contacted Larsen to provide a quote and install two new 5 Ton AC units in our home. This also included new variable speed air handlers and new furnaces….
Greg V.
1656680093
Awesome job from Mike, Mason, Jacob on our mini split for our office! Everything was planned and installed on time and perfectly! So quiet and cool now
Maria O.
1654165241
Lyle has been our technician since we bought our new Trane from Larson Air Conditioning. He has had to return for follow up repairs but each time he treats…
Bridget M.
1652435991
We had to replace our HVAC. Great service from Larson Air start to finish. They are very thorough, explain everything up front and follow up to make sure…
Julie W.
1648745635
Great service deserves an acknowledgement. I had my air conditioner replaced and a new duct less mini-split AC installed in the master bedroom. Jacob came…
Tom S.
1648571690
Larson installed a new ac unit, Caleb the tech did a great job, very fast clean install. Highly recommend. Tom
Ashley P.
1647950941
Caleb was our technician and took his time to show me what was wrong with the HVAC system and explained in detail what the required and suggested repairs…
Forrest B.
1647517766
Their technician, Richard, was courteous, professional, and efficient. He took the time to explain each step of the service call. Also, Cheryl, who…
Harry H.
1646812032
I can’t say enough great things about Larson Air!We received quotes from a number of companies when it came time to replace our two AC units in our home….
Maria O.
1645710391
My husband and I just had Lyle come out to our home to inspect a complete replacement of our HVAC system that was performed about (2) weeks ago. We…
Laurie W.
1644692152
We are very pleased with our decision to choose Larson Air to replace out two heat pumps.From the initial estimate meeting with Claude to the final install…
Z W.
1643387856
Big shout out to SAM! He is amazing in every way! He’s an awesome technician!!!!!!!!!!!!!!!! Larson has taken care of all of our concerns and needs….
Grant L.
1642055546
Top notch business. I have had them out a few times now to fix our AC unit and they have been nothing but honest and informative. This past weekend our…
Anna R.
1640087254
Lyle was very thorough in explaining the process in servicing our heating units and did excellent job making sure they were running properly.
Ben H.
1638791496
Larson Air Conditioning did an amazing job at installing my new AC system, specifically Jacob, Kyle and Zac. Jacob, the person who quoted me on the…
Nancy R.
1638613136
We had new thermostats installed yesterday and our regularly scheduled system check (twice yearly). Our technician was Sam and he is amazing. He thoroughly…
Julie T.
1636188667
Very happy with this company, good customer service, responsible , and technicals support are efficient!
Alissa M.
1633948129
Last week my husband and I dealt with something every Arizona homeowner fears…having your AC unit stop working. Further complicating things is we are in…
Doug L.
1632231914
I wanted to update my review of Larson Air Conditioning. Earlier today I received a call from Larson. They had read the review I had written earlier and…
Jason B.
1630857466
I needed to replace 2 HVAC units at my home and reached out to Larson given they were an authorized Trane dealer. Claude came out togive me an estimate a…
P E.
1629979746
When I called to request a service call I was relieved by how thorough and friendly Marissa was. Caleb was able to come out within the hour to find out why…
Juan B.
1629313643
I had Larson come out and help us with our remodel project. They went above and beyond with their service. It took a little time to work through some things…
Rusty F.
1629197252
Their Yelp reviews are true. They seem to have their act together. Easy to schedule the appointment…Claude (technician) called to say he was on his way,…
Rick N.
1627507835
My air conditioner went out on a 106 degree and muggy day!! Larson Air sent Lyle out to fix it the guy would not give up until it was fixed and cooing my…
Paul G.
1626966657
Ish came out to give a bid on a new unit. He listened to our concerns and answered our questions. Some companies don’t do that. After looking at the current…
Scott L.
1626202503
Just had our 4 ton unit serviced by Leo from Larson Air Conditioning. Would give 6 stars if available! Leo was very professional, timely, and thorough. He…
Taylor J.
1625040325
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We…
Richard S.
1623776164
Mike and Jason were great. They answered all my questions and were very polite and patient. The install went very well and within the time that was…
Kyle B.
1623326339
The people at Larson were able to relocate our AC from a closet into our attic, which solved for our super loud blower motor; a creative solution opposed to…
Kelsey S.
1622305384
Our AC went out around 10:00am. I called Larson AC around 2:30pm, they were able to send someone out same day between 3:00pm-6:00pm, I was expecting a…
Jamel S.
1621358035
Buying a new HVAC system is an expensive endeavor and there is a lot to consider when deciding on a vendor. From the moment Ish Kissinger from Larson Air…
Michelle M.
1621340976
I needed a new A/C unit in a hurry, and Larson came through for me. Super nice and professional techs every step of the way. Good communication by phone,…
Nubia D.
1621269904
Johnny called before arriving, wore a mask and listened to my AC concerns. He explained what he was doing, went over different options and repairs, reviewed…
James T.
1617905776
Heat pump went out as soon as we hit 90 degrees. Stacey got Leo out that evening. Leo problem-solved the issue and had it up and running within 45 minutes….
Dave T.
1616169533
Larson Air Conditioning is the standard in the Valley. as They set the bar high and everyone else is just trying to catch up. They did a complete new HVAC…
Leslie L.
1615904743
I cannot rate this higher than 5 stars, which is a shame. This company was a pleasure to work with on every level. After buying a new-to-us home here in…
Vanessa E.
1614683318
Very professional and polite. Wore and mask the entire time and was very helpful. I would recommend Larson Air conditioning 100%
Ann G.
1597855891
When our old builder-grade air conditioner recently went on the blink during a long 110-plus-degree week, we immediately contacted Larson Air Conditioning…
Joe B.
1596632856
A bit of background. We just bought our house a year ago, and the AC was original to the house which was built in 2000. It blew cold, but was extremely…
Christopher M.
1590607341
Yesterday of all days, when we’re heading into a heat watch and the temperatures are supposed to soar over 110 this week, I decided to notice my two outside…
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Trust Larson for Superior Service

With over 30 years of industry experience, Larson Air Conditioning is the team to trust for professional heating, air conditioning, and home performance services. Certified by the Arizona Home Performance with ENERGY STAR program, Larson is a company trusted by thousands of Phoenix-area families and businesses.