Customer Reviews

Going the Extra Mile For Your Satisfaction

From prompt, friendly arrivals to best-in-class craftsmanship, and tidy cleanup, our technicians are guaranteed to exceed all expectations with superior skill and service. Discover the Larson difference through our latest reviews from customers, just like you, all across Greater Phoenix and Scottsdale.

4.9
Based on 459 reviews
5.0
Based on 255 reviews
Jeff Ide
19:58 24 Sep 21
I’ve not booked any business with them yet. But Ish was remarkable. Professional, informative, thorough and patient with me who always has lots of questions. I look forward to receiving the estimate and deciding if this is the best option for our needs. Look forward to hear from Larson AC and have the details on what Ish feels is the best remedy to our home Ventilation/Duct needs. Thanks!
Russell McCarty
18:43 24 Sep 21
Brittani Ferraro Sams
22:33 22 Sep 21
Doug L.
13:45 21 Sep 21
I wanted to update my review of Larson Air Conditioning. Earlier today I received a call from Larson. They had read the review I had written earlier and…
Tara Biggers
03:57 18 Sep 21
The company is awesome they make sure to keep their guys need clean professional guy we had Lyle was awesome great service
Heather Selph
03:59 14 Sep 21
Brandon did an amazing job with our install. It was an extremely long day yet he was kind and thorough and never stopped working!Claude did a great job with the quote and making sure everything was ready for install.Very professional employees and amazing customer service!
Rachel M
23:26 13 Sep 21
Rex Dog
01:12 11 Sep 21
Robert Nowlan
15:32 09 Sep 21
Larson AC stands out among their competitors as efficient, professional, courteous, and very responsive.
Jennifer Lunsford
01:33 09 Sep 21
Jacqueline Tossan
22:52 07 Sep 21
Jason B.
15:57 05 Sep 21
I needed to replace 2 HVAC units at my home and reached out to Larson given they were an authorized Trane dealer. Claude came out togive me an estimate a…
Christopher Pagnini
23:39 03 Sep 21
I have used Larson Air Conditioning for the last year, and now will use no one else! They are quick to respond, friendly, and efficient. Recommend the Premier package as they come out 2x a year to ensure my unit is running correctly. Thanks today to Caleb for checking out the AC in this warm weather! Have never been disappointed by Larson Air Conditioning and their team! Thanks again!!
Tommy M
16:20 31 Aug 21
Not sure where Larson gets its service techicians but they are GREAT. Very knowledgeable, very patient and very polite. We ordered a new AC unit in March with new ductwork, insulation and sealing. Our electric bill this summer was 1/2 of previous summers and our home was much much cooler. No more hot rooms. Special thank you to Victor and Adnan! They are top noch technicians! Thanks again Larson.
Jared Allison
23:18 30 Aug 21
Tucker Geer
00:41 29 Aug 21
P E.
12:09 26 Aug 21
When I called to request a service call I was relieved by how thorough and friendly Marissa was. Caleb was able to come out within the hour to find out why…
Sheila A
19:05 25 Aug 21
Amy Warren
18:32 22 Aug 21
Kush Latifi
17:12 21 Aug 21
AC stopped working. Called Larson’s and they were out the next day and had it fixed in less than two hours. Highly recommend this business for their professionalism, quality, and reasonable prices. Leo was the tech that showed up and he didnt waste any time figuring out the problem and subsequently fixing my ac system. If I ever have to call them in the future, I will request Leo.
Chuck Belliotti
00:34 20 Aug 21
I have always had a great experience with Larson Air. We started with their service when they first came into the valley years ago. During that time Larsons kept babying our two 20 year old units until they were finally beyond economical repair. Without question or calling to get other quotes ( they are that trustworthy) we had them install two brand new units. Even with the shortage of AC units because of covid they worked their magic and had everything done in a timely manner. Ever since install and any follow up maintenance checks, they are always on time, professional and diligent. We will always use Larson Air Conditioning. Thank you for keeping my family comfortable all year round.
Heather
18:48 19 Aug 21
Caleb was incredible. Very kind and thorough and helpful. Explained things to me and was very clear and set expectations.
Rhett Raleigh
16:01 19 Aug 21
Dan Olivas
22:58 18 Aug 21
Lyle was very professional and trustworthy. A positive experience!
Juan B.
19:07 18 Aug 21
I had Larson come out and help us with our remodel project. They went above and beyond with their service. It took a little time to work through some things…
Rusty F.
10:47 17 Aug 21
Their Yelp reviews are true. They seem to have their act together. Easy to schedule the appointment…Claude (technician) called to say he was on his way,…
Greg Bausch
22:11 15 Aug 21
Lyle was fantastic from start to finish. Timely, thorough, professional, and clear with defining issues and recommending and completing follow up.
Heather Rutherig
20:11 10 Aug 21
Sam was wonderful! Let me know when he was on the way and checked the inside like I requested first so my baby could go down for nap. We have used Larson air in the past and will continue to do so!Efren in the office was very responsive too, even through text message after I missed his call.
danielle harris
23:54 09 Aug 21
My mother referred Larson AC to me. I received all the necessary information needed for me to make a decision on a new AC unit. The technicians were on time and very professional. I will refer any friends or family to Larson AC
Mike Ingram
23:45 05 Aug 21
Kelly Schaub
19:33 03 Aug 21
Brock Oxford
16:51 01 Aug 21
Great folks
Jillian Phillips
23:46 30 Jul 21
Very professional and responsive compared to any other hvac company I’ve used in the past. I would highly recommend.
Alan Karp (TheVTech2007)
15:51 30 Jul 21
Caleb was sent out Tuesday afternoon after discovering my ac was off and wouldn’t come back on. It was determined the storms shorted out the main board and the board for the thermostat. Larson worked endlessly to get the part and my ac was fixed and working Thursday morning. I will definitely keep using Larson and recommend you do as well.
Ashley Brauning
23:31 29 Jul 21
Ish was very nice and always on time to get our new hvac installed in a timely manner. Michael did a great job with the installation of our new hvac system and kept me updated through out the installation with the time frame. Would highly recommend.
Rick N.
21:30 28 Jul 21
My air conditioner went out on a 106 degree and muggy day!! Larson Air sent Lyle out to fix it the guy would not give up until it was fixed and cooing my…
Matthew Susa
20:35 28 Jul 21
chris singer
22:23 24 Jul 21
Cat Julien
17:05 24 Jul 21
Paul G.
15:10 22 Jul 21
Ish came out to give a bid on a new unit. He listened to our concerns and answered our questions. Some companies don’t do that. After looking at the current…
Mohan M
20:14 16 Jul 21
Saved a bunch of money; Hired them to install additional supply duct to a hot spot in the home; upon inspection the Larson technician found an effective way to adjust the dampers to remove the hot spot. Instead of paying hundreds of dollars for a new supply duct, I was happy to pay for the service visit cost. Very professional and courteous.
Robin Chapman
21:36 15 Jul 21
Scott L.
18:55 13 Jul 21
Just had our 4 ton unit serviced by Leo from Larson Air Conditioning. Would give 6 stars if available! Leo was very professional, timely, and thorough. He…
Vicki Koning
22:56 11 Jul 21
Mark Alexander
23:11 09 Jul 21
Eric Jackson
02:02 09 Jul 21
Leo was an excellent service technician!
Sandeep Gaan
04:23 07 Jul 21
Alex Weisletten
01:06 07 Jul 21
Taylor January
15:07 30 Jun 21
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We had Larson come give us a quote and found them to be very reasonable. They were able to get the specific units we wanted and schedule the install for the next week. Jeremiah and another man (sorry I forget his name) were our techs. They were punctual and took care of everything we needed. They moved a few things in the back yard and even had to take down a bookshelf in one of the rooms to access the attic but when they were done you would never know they were there! They even kept working despite finding a SNAKE in our attic- and volunteered to remove it if they found it again. It was anticipated that some drywall would have to be cut to fit the new units in- but they were able to get it done without cutting, saving us a lot of money and mess!We are very happy with the work they did, our units keep the house cool all day long at half the run time of our old units. Would definitely recommend them to anyone looking for a new ac.
Taylor J.
08:05 30 Jun 21
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We…
Ryan Atchison
07:17 30 Jun 21
Brandy Pyzyna
13:08 29 Jun 21
Our air conditioner went out during a long heat wave and we couldn’t be happier with the service that was provided by Larson. I called the office several times to discuss options for service and appointment times, everyone was so helpful and courteous. Sam showed up to the appointment early, gave us plenty of notice to arrive at the house. He communicated every step of the way. Sam quickly diagnosed our problem and provided options to repair the system. He advised us of some upcoming potential problems and how to get a few years out of our old ac units. Overall this company is fantastic. Great customer service, prompt communication and no bs upselling.
Heidi Fransway
03:21 29 Jun 21
Leo was on time, assessed why the AC wasn’t working & clearly communicated the issues & costs. All done so professionally from the call to Stacy at the office to the completion of the work. We will always call Larson!
Betty Sleeper
02:09 28 Jun 21
Rodretta Chambers
03:30 24 Jun 21
Michelle Crawford
02:34 24 Jun 21
I highly recommend Larson Air Conditioning. They are very informative over the phone, they emailed me the information I asked for right away. Today when the technician Ryan came out to service our unit he was very professional and friendly. He took before and after photos of everything he did (which is great because I have no desire to get on the roof). He did recommend we have one more part cleaned/ not replaced just cleaned. He did show me pictures and I totally agree with him. The price is very reasonable ex specially since I know what just the part alone would cost us not including labor. I love that the first thing he said is i recommend having it cleaned/ Not you need to replace it or should replace it. Like most companies will do. Because of the great customer service we have received so far from Larson Air Conditioning and because of their technician Ryan This company will be servicing our A/C unit for a very long time. ❤️
John Rasmusson
04:16 23 Jun 21
Mike House and his team of Jason and Jeremiah were very professional and did an exceptional job. I would highly recommend Larson Air Conditioning for installation and service. They are one of the few honest companies out there.
Natalie Brown
02:08 23 Jun 21
Mario and his Team were great! They were very knowledgeable and professional with the installation of our new AC unit. They even went the extra mile with cleaning after they finished. We were very pleased. Highly recommend.
Ed McMahan
23:30 21 Jun 21
Camelia Larson
02:19 21 Jun 21
Great customer service. Thank you Stacey for squeezing the appointment in. Really appreciate the service. Thank you Lyle for saving the day! Very professional, patient, and knowledgeable.
Jodie Cuccurullo
15:56 18 Jun 21
csey run
00:35 16 Jun 21
Richard S.
16:56 15 Jun 21
Mike and Jason were great. They answered all my questions and were very polite and patient. The install went very well and within the time that was…
Fret Lizard
02:13 15 Jun 21
Kimberly Temple
22:57 11 Jun 21
Julie Dennis
18:22 11 Jun 21
Tracy Fleshman
20:59 10 Jun 21
I hired Larson Air Conditioning to seal attic and install insulation. The gentleman working on this project was professional and courteous and he did a great job of cleaning up when finished. I would highly recommend this company.
Kyle B.
11:58 10 Jun 21
The people at Larson were able to relocate our AC from a closet into our attic, which solved for our super loud blower motor; a creative solution opposed to…
Joe Cusack
23:55 08 Jun 21
Fantastic service! I have worked with Larson Air for a while now – they have always treated me fairly and promptly. Highly recommend to anyone needing reliable and fairly-priced HVAC service.
D Anderson
20:22 08 Jun 21
I was extremely pleased with the gentleman that came out to fix our air conditioner. He was extremely educated in his trade. He answered all my questions and was on time, polite and I got a text saying he was on his way. The young lady who answered the phone was very polite and took care of our issue and got the technician to come right out to fix are air conditioner. I will definitely let my friends and family know about this company. Also I will now have this company do my maintenance on my air conditioner and heating.
Leanne Widen
20:49 07 Jun 21
Showed up on time for 2 days during excessive heat for installing a new HVAC system. Kept us informed during the process &cleaned up thoroughly each day.
Steve Egli
17:48 01 Jun 21
Excellent service as usual.
Katie Hendon
16:57 01 Jun 21
Bob Fuss
18:21 31 May 21
Recent Air Conditioning issues afforded me the opportunity to render the services of Larson Air Conditioning in Phoenix, AZ. The technician (Sam) that performed the required services was not only courteous and knowledgeable; but explained in detail the necessary items to be replaced, as well as accomplished required tasks in a very timely fashion.A Service and Staff you can depend on!
Kelsey S.
16:23 29 May 21
Our AC went out around 10:00am. I called Larson AC around 2:30pm, they were able to send someone out same day between 3:00pm-6:00pm, I was expecting a…
Jamel S.
17:13 18 May 21
Buying a new HVAC system is an expensive endeavor and there is a lot to consider when deciding on a vendor. From the moment Ish Kissinger from Larson Air…
Michelle M.
12:29 18 May 21
I needed a new A/C unit in a hurry, and Larson came through for me. Super nice and professional techs every step of the way. Good communication by phone,…
Christopher Glynn
23:29 17 May 21
Nubia D.
16:45 17 May 21
Johnny called before arriving, wore a mask and listened to my AC concerns. He explained what he was doing, went over different options and repairs, reviewed…
Brendan Hogan
05:00 30 Apr 21
Micheline Muller
18:26 29 Apr 21
The two employees of Larson did an excellent job in installing our new ac unit. They were on time and very very respectful and cleaned up after the installation. I can certainly recommend this company
Chad Ewart
22:45 28 Apr 21
Rod Robertson
22:33 28 Apr 21
Jill Adamski
05:52 15 Apr 21
Daniel Feeser
23:56 13 Apr 21
Mike and Carson did a fantastic job installing my ductless mini split. They were conscientious, efficient, and informative throughout. Top notch service from the whole team on this one; I couldn’t be more pleased.
Joshua Stoker
20:22 13 Apr 21
Great company to work with. Positive, professional experience.
Sam Wilson
03:03 09 Apr 21
Chris Boivin
23:58 08 Apr 21
Prompt honest accurate friendly and professional. Leo is smart and helped me understand some of the workings of the unit. My blower motor was not working and it was not a common model. Tempstar is the brand. He replaced the motor and took pictures of everything. When we started everything back up I realized that the old unit had not been blowing well and the unit was much quieter now. I would highly recommend Larson Air and if you get Leo you will be glad.
James T.
18:16 08 Apr 21
Heat pump went out as soon as we hit 90 degrees. Stacey got Leo out that evening. Leo problem-solved the issue and had it up and running within 45 minutes….
Teresa Trible
14:27 02 Apr 21
Sam Nunez from Larson, came to my home for routine maintenance check of my Air Conditioning units to ready them for summer. I recently purchased this home and he walked me through each of the units and the different zones that each unit attends. I found him to not only be extremely professional but also took the time to explain a repair when it was needed. He was all over my home and completely cleaned each area he was in after leaving. I would definitely ask for Sam again as his knowledge and patience to my endless questions was extraordinary! Thank you Larson and please thank Sam!
Kristina Collins
02:19 31 Mar 21
We called Larson air today for help with our master unit. They were able to come the same day! Johnny was our tech and he was a class act! He was so kind and really knowledgeable. His thoughtfulness in everything he did was so appreciated! Thank you Johnny and Larson Air for a great experience. We will be return customers!
Jim Nicely
00:01 31 Mar 21
We needed HVAC service but didn’t have a relationship with a local company so checked SCHOA, Google & BBB. Multiple options but Larson won the BBB ethics award for 2019 & that tipped the balance. An appointment was made for the next day, Jay arrived (early) & did a through check/cleaning of the system. The a/c needed some of the old style & hence expensive juice, (it’s 14 years old), so determined that the best bet was to purchase a service agreement as it came with up to one pound of refrigerant at no cost plus we want the system cleaned & checked spring & fall. Jay was personable, professional & efficient so very happy with our choice.
Melissa
01:37 30 Mar 21
They were great! Called to tell me they’d be at late end of window, texted me a photo of the guy on his way, and he called me to tell me he was 45 min away. Didn’t take long. All fixed!
Jason Hernandez
00:01 29 Mar 21
Larson Air Conditioning sent tech Sam out to fix my A/C. Sam came dressed professionally on a warm Sunday and with a good attitude. I have an old unit but Sam brought it back to life just in time for a harsh summer. He kept things tidy and clean and left things in arguably better shape than he found them. He maintained COVID-19 precautions and was very respectful. A good idea of what to expect from the company. I would surely use their services again.
David T
16:09 26 Mar 21
Very positive experience from start to finish. Claude did a great job communicating the process and what to expect. Michael did a great job managing and performing the whole installation. He was very professional and paid attention to detail. He provided great communication throughout the entire process. He also ensured his team Dennis and Carson were performing the job right and were to his standards.They were all very respectful of our home and cleaned up each day.
Chris Godlaski
03:27 26 Mar 21
Luke Gless
03:55 23 Mar 21
Dave T.
15:58 19 Mar 21
Larson Air Conditioning is the standard in the Valley. as They set the bar high and everyone else is just trying to catch up. They did a complete new HVAC…
Tony Vervloet
14:28 19 Mar 21
Sam did an excellent job, knowledgeable, professional and very helpful. We’re very happy we chose Larson AC!
Erin Coté Martin
15:09 16 Mar 21
Leslie L.
14:25 16 Mar 21
I cannot rate this higher than 5 stars, which is a shame. This company was a pleasure to work with on every level. After buying a new-to-us home here in…
dayanna
17:56 12 Mar 21
d sander
15:27 12 Mar 21
Larson has serviced my AC unit at my current and prior home and I used them for new furnace/AC system this month. I recommend. Great service…
Christopher Brandon
17:22 11 Mar 21
Had a great install from Larson. They hit a bit of a snag during the installation process, but they did a great job with the service recovery. The crew was very friendly and professional. Cesar Torres, Kyle McDonald, and Mike House are superb technicians and I appreciated their feedback and hard work. I would definitely recommend them to friends, they did a great job!
Kyle McGrath
16:24 11 Mar 21
I have had a great experience with Larson Air Conditioning. We chose Larson to install a new A/C unit in 2019 after having discussions with multiple A/C companies. I am very happy with our decision to go with Larson. Ever since install and any follow up maintenance checks, they are always on time, professional and diligent. Sam has done our system checks the past 2 years and we really enjoy working with him. He has always been on time, called ahead and been very friendly and professional when on site. We have had zero problems with our A/C unit since install and the regular maintenance checks ensure that will continue. I highly recommend Larson for not only install but long term care and service of installed units.
Heather Fremling
20:04 10 Mar 21
Always great customer service. Leo has come to help with our needs on three different occasions. We are consistently happy with their service and timely scheduling. Great value for their work as well. We will continue to contact Larson for our HVAC needs.
robert F
00:02 04 Mar 21
Michael and his coworkers deserve more than 5 stars. Very personable, professional and thorough. He answered every question and was happy to do so. Now I know why I chose Larson.
Jon Renner
17:52 02 Mar 21
Larson provides excellent, reasonably priced service without high pressure sales tactics. They have always been up front and transparent in their dealings with me. They installed a new system for me a couple years ago, and have also been maintaining my other older system since then.
Vanessa E.
11:08 02 Mar 21
Very professional and polite. Wore and mask the entire time and was very helpful. I would recommend Larson Air conditioning 100%
Jeff Casey
20:39 26 Feb 21
Michael and his crew were awesome with our install. They were not only knowledgeable but very respectful to our home. This is our second HVAC install using Larson’s, with the 1st install in 2018 for our downstairs system. Larson’s is customer service oriented and practice Zero Risk, meaning if something is not satisfactory, they find a way to make it satisfactory! We highly recommend Larson’s!
Jim McNeil
16:37 26 Feb 21
Great customer service with my current Preventive Maintenance plan. Outstanding communication on scheduling and documentation of work performed.Thank you Larson Air Conditioning for quality service.
Shilla Noh
20:10 10 Feb 21
Gaming with Caden
02:01 10 Feb 21
Phillip Goldrosen
18:53 07 Feb 21
Mike, Kyle, and Mahlah were great to work with. Very courteous, helpful, upbeat. Hard workers, tried very hard to do their best job. They are experts who care deeply about their workmanship and customer satisfaction. Would not hesitate to work with them again.Office seems very organized and systematic. Great follow up from them.
Steve Recsetar
22:02 06 Feb 21
Mike from Larson Air installed our new HVAC system and his attention to detail and workmanship were excellent! We would highly recommend Mike from Larson Air!
Randy Koning
03:29 04 Feb 21
Found problems that the original installer did wrong and fixed them very professional and informative
Dale Arguello
16:57 15 Jan 21
DJ Arguello
23:55 13 Jan 21
Caleb Guy
01:25 13 Jan 21
Ann G.
16:51 19 Aug 20
When our old builder-grade air conditioner recently went on the blink during a long 110-plus-degree week, we immediately contacted Larson Air Conditioning…
Joe B.
13:07 05 Aug 20
A bit of background. We just bought our house a year ago, and the AC was original to the house which was built in 2000. It blew cold, but was extremely…
Christopher M.
19:22 27 May 20
Yesterday of all days, when we’re heading into a heat watch and the temperatures are supposed to soar over 110 this week, I decided to notice my two outside…

Trust Larson for Superior Service

With over 30 years of industry experience, Larson Air Conditioning is the team to trust for professional heating, air conditioning, and home performance services. Certified by the Arizona Home Performance with ENERGY STAR program, Larson is a company trusted by thousands of Phoenix-area families and businesses.

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