Customer Reviews

Going the Extra Mile For Your Satisfaction

From prompt, friendly arrivals to best-in-class craftsmanship, and tidy cleanup, our technicians are guaranteed to exceed all expectations with superior skill and service. Discover the Larson difference through our latest reviews from customers, just like you, all across Greater Phoenix and Scottsdale.

4.9
Based on 651 reviews
5.0
Based on 383 reviews
Constance Tippett
23:05 01 Feb 23
Great
Michael R.
12:37 01 Feb 23
Lyle was Outstanding, professional and great communications. His integrity will never be questioned. Great employee.continued success.
Deana Adams
01:32 01 Feb 23
Larson Air Conditioning is worthy of much praise. All the gentlemen, from the Supervisor to the Technician and his Assistant were very professional, very nice and very polite. Highly recommend.
Deana A.
17:40 31 Jan 23
Larson Air Conditioning has very good quality service and employees. From the Supervisor to the Technician and the assistant, they all were very…
Jerry Hassler
22:41 29 Jan 23
Very good.
robert dunn
02:03 28 Jan 23
Excellent service
David Saxe
22:14 27 Jan 23
Hal Quiram
15:28 24 Jan 23
Charlie Harmel
01:20 24 Jan 23
Kyle is very professional!
Anne Gorman
20:41 23 Jan 23
Lyle was very professional and courteous, explained everything in detail and was very thorough.
Alicia Moore
16:25 23 Jan 23
Tyan performed a follow-up visit scheduled by Larson Air to make sure the unit they had installed was working smoothly in the cold weather. He notified me of his arrival time, was polite and clear about his task, and wore booties in the house. He then let me know all is well. Thanks, Tyan!
DAVID DEMETS
22:32 22 Jan 23
Gary Crook
19:22 22 Jan 23
Larson is the best, top notch service and great technicians. Sam did an outstanding job, resolved all my issues, I highly recommend Larson AC, thanks…..
Chris P.
15:35 21 Jan 23
We purchased a new 4 ton Trane XV18 AC/ pump unit from Larson after shopping around. “Ish” was our initial point man for: attic inspection, prices, answers…
Matthew Graham
23:22 20 Jan 23
Laura W
23:02 19 Jan 23
Great service and easy to work with. We have had nothing but positive experiences with Larson. From install of a new system to our annual maintenance.
Laura C.
09:38 19 Jan 23
For 6 years, we have relied on Larson to keep the cooling and heating system in our home in top shape. Tyler was very helpful today and provided excellent,…
Mark Alexander
03:05 19 Jan 23
Fr Mil
19:17 16 Jan 23
Jacob ramirez did a great job 👏
DG
16:26 16 Jan 23
Consistently great service from Larson, in the last 3 years they have done everything from basic AC and heating maintenance to major repairs to the system. Pricing has been competitive and service outstanding. Jacob Ramirez did my most recent heating maintenance and helped diagnose the cause of a recent spike in my gas bill. Call them today
Pat & Kristi Zurfluh
14:51 15 Jan 23
Sam was very professional and personable, did a great job and informative.
Ron Padgett
15:44 12 Jan 23
Bob Di Silvio
15:09 12 Jan 23
Great technicians like OctavioDe Leon-Rivas make this a great company to work with. Always on time and won’t depart until you’re satisfied with the results.
Carolyn Beecham
23:59 11 Jan 23
Octavio was very informative and helpful during his visit.
Judy Leach
22:45 11 Jan 23
We have used Larson’s many times for HVAC repair and maintenance, and joined their Club. Very pleased- always responsive, on time, professional and courteous. No pushy upselling. Highly recommend!
Paul Jouas
17:22 10 Jan 23
Tylan did the post install service today for my Bosch packaged heat pump and was excellent. He was very detail oriented and helpful, and ensured that all the duct sealing required was properly completed
Lisa C
19:42 09 Jan 23
Octavio was fantastic! He was Communicative, thorough, honest and kind. 5 stars!!!!Emily in customer service has always been nice and easy to coordinate appts with as well as address any administrative issues with.We are very happy with Larsons personnel and services!
Karen Yamron
01:15 06 Jan 23
Very Polite and knowledgeable
Al Mattson
17:23 04 Jan 23
Trustworthy and Honest! Have been pleased with their consistency in service and quality of their service technicians.
SARAH B
07:00 04 Jan 23
Octavia De Leon Rivas of Larson Air Conditioning was knowledgeable skillful, respectful etc.highly recommended.Used Larson Air C. couple of times now and they never disappoint.Please keep up the good work you do.God Bless you
Luke Gless
02:56 04 Jan 23
Laurie Wiles
19:23 03 Jan 23
Service work. Good quality. Punctual. Reliable!!!
Owen LaFaver
17:09 02 Jan 23
JW Paulmenn
19:58 27 Dec 22
elo cin
19:31 20 Dec 22
Great service every time!!
Rachel Barkley
18:18 19 Dec 22
Susan Burns
16:40 17 Dec 22
Octavio was extremely professional and proficient.
mary collins
16:37 17 Dec 22
this is the best company! service wonderful thanks to Lyle we werent freezing last nite!!!
Maggie West
01:02 17 Dec 22
Amazing work and very professional. The installment team made this entire process so easy as if they weren’t even here. Appreciate them so much. I highly recommend them.
Julie Davis
22:21 16 Dec 22
Evan was very pleasant and professional.
MIchael McGee
17:57 16 Dec 22
Philip Hallstrom
19:09 13 Dec 22
Luke Good
22:39 12 Dec 22
I absolutely loved the prompt and professional communication, from making the appointment, alerting me that the technician was on his way, and even sent a picture of the technician to ensure we stay safe and only open the door for the right person! Honest work, shared all of the details and pictures of the unit as well as the current performance. Highly recommend them!
Erin Coté Martin
19:23 12 Dec 22
Kristine O’Connor
14:57 12 Dec 22
Very pleasant, on time, and affordable care for my a/c unit!
Lynn R. Leitritz
18:54 11 Dec 22
Solved problem in short order,explained what he had done ( on the roof and in the dark) and I had heat! Also did that in the dark and cold weather and was still pleasant !!!
Terry Fleming
19:09 09 Dec 22
Outstanding experience from beginning to end. We had 3 local hvac companies make a proposal for a new ac unit/heatpump. Larson was an easy choice. Ish sat down with us, explained the options, answered all of our questions thoroughly, and followed through on every detail. The price was right and we got the unit that best fit our needs.
Sheri Heitner
22:38 08 Dec 22
I’ve used Larson Air for a few years and have an annual service agreement with them. This company is really wonderful. The employees in the office follow up, are kind and the technicians are clean, on time, well trained and enjoy their job.
Lisa Williams
21:58 08 Dec 22
Lyle was very knowledgeable and professional. He explained everything. We called and scheduled an appointment for the same day. We will use them in the future. Would recommend this company.
shawn wissing
17:28 08 Dec 22
Christopher Pagnini
04:25 08 Dec 22
Today I had my bi annual season check. This time on my new Bosch air conditioner. The technician was professional and polite. He was early, so I was able to enjoy the rest of my afternoon. Everything was in order, and was shown the results of the tests. Highly recommend Larson Air for your own needs!
Tamrya
23:11 07 Dec 22
Wonderful company to work with, all the technicians are very nice and respectful.
steven axt
20:26 06 Dec 22
Problem 3 weeks after install. Sam adjusted the overflow and cleaned the drain, which was not done at are install. San was great explaining everything!
Ann Edwards
20:44 05 Dec 22
Fantastic service
David Ludwig
22:27 02 Dec 22
Dale Tarzia
18:43 02 Dec 22
They were diligent in their installation and quick to remove any issues that popped up.
jon douglas
22:59 01 Dec 22
Ruth Reinhold
00:26 01 Dec 22
Jonathan was awesome! He came ready to work. He was energetic, positive and worked hard. He was able to explain the issues he found and give me proposed costs. Very pleased with the service. I’ll use them again and again!
Sarah Baxter
22:46 30 Nov 22
They do a great job explaining everything that needs to be done and why. Our Technician Jon Mielke has come out to do all our services and he simple amazing. So personable and helpful. I feel like he and Larson are really honest and want to help.Jon is also really great with our rescue dog.
Rick B
19:10 28 Nov 22
On time, efficient and professional.
Martinet Guy
19:59 23 Nov 22
jude fightmaster
19:41 21 Nov 22
I am in the process of interviewing duct/insulation businesses to audit our home for energy efficiency. I will analyze bids from three firms, Larson is one of those businesses, Sam and Evan, their reps, were prompt, professional, and knowledgeable. They were detailed with their assessment and proposal. I will make a decision by the end of this month.There was some confusion over the cost of the inspection. I was quoted one figure from the office when I set up the appointment and another from the tech during his review. I made a quick call to the office. The result was a satisfactory resolution.
Trish Marie
19:30 21 Nov 22
Octavio took photos of the amperage measurements and shared them with me, explaining what they indicate. He also showed me photos of the interior and exterior coils, providing explanations. He reviewed coverages and pricing. I am pleased with his service.
Jon Nold
01:09 19 Nov 22
Troy Smith
21:28 18 Nov 22
Claude have an estimate for HVAC upgrade. He was very knowledgeable and explained things clearly. He knew his stuff and we were impressed.
Sam Dale
16:24 17 Nov 22
Kyle was extremely pleasant, professional, and knowledgeable, very happy with my experience!!
codyri1
15:29 17 Nov 22
Very professional. Good communication, kept me updated on progress.
ken smith
21:06 16 Nov 22
Real nice young man gave me a quote and was real helpful
Ole Larson
21:46 15 Nov 22
LinuxZero
19:40 13 Nov 22
Always professional and on time.
Steve Egli
20:11 12 Nov 22
Excellent service as usual.
Steve M.
21:11 09 Nov 22
Only company I will use for HVAC from now on. Everything from start to finish was the tops. Told me throughly about both attic and outside units. Came…
Tony Vervloet
15:10 03 Nov 22
Sam did an excellent job, knowledgeable, professional and very helpful. We’re very happy we chose Larson AC!
Mary Beth Thorkelson
22:34 02 Nov 22
Very professional, listen and answer our questions
Brandon Wildemann
19:05 28 Oct 22
Lyle was awesome. Top notch service and answer all my questions.
Ellen Douglass
04:25 28 Oct 22
I subscribe to the maintenance program. Larson does a great job reminding me when I need to schedule. Today Sam came out to do the maintenance check. He was excellent, very thorough and explained everything!
Paul LaVanne
01:42 25 Oct 22
From start to finish the Larson’s team was fantastic. After calling several other companies first, Larson’s was the only company able to get me scheduled for an after hours service call the same day. I was given an arrival window for a technician from 5-8pm and notified that if receiver a call 30 mins prior to their arrival. Lyle called me at 5:20 and was knocking on my door just a few minutes after 5:50. Lyle was able to diagnose my problem, provide a solution, implement the repair, and was cleaned up and walking out just before 6:30. Very impressed with the Larson team and will definitely call them again for any future service needs.
Steve Kittay
15:45 24 Oct 22
Outstanding service. Highly recommend!
AnM Racing
17:08 17 Oct 22
Great job, from quote all the way to the initial start up of the new unit. The team was super friendly and took the time to answer all our questions. No surprises on the install or hidden charges. Keep up the great work!
Paul Golden
19:13 15 Oct 22
Jennifer Britton
21:53 14 Oct 22
If you live in a hot climate like AZ, it’s essential to have a reliable and trustworthy air conditioning company like Larson Air. We’ve been customers of Larson Air for the past few years, and have always been impressed with their team. Their response time is quick and they show up when they say they will. They are professional, friendly, responsible and reliable. They work hard to get the job done right. We recently had to get a new air conditioner for our home, and the Larson Air team was great every step of the way, even when we ran into snags and problems. They saw the job through and were professional and reliable throughout the whole process. We highly recommend Larson Air for all your AC & Heating needs.
Randy Kacz
16:16 12 Oct 22
Great service. Lyle was really knowledgeable and explained everything.
Stephen Smith
19:28 11 Oct 22
Juan was efficient and courteous.
Sheri Gotto
15:42 11 Oct 22
Have a maintenance contract. Gives me peace of mind that my elderly unit still has life in it and is efficient enough to last another season. All service men have been professional and very polite. They take pictures and document each visit, send appt reminders and show up on time.
Dottie Downing
20:09 10 Oct 22
Lyle is very knowledgeable and explains things where I can understand them. He is very kind and patient. He checked to let me know when I should expect the next maintenance appt.He gave good advise on how to extend the life of our system. He arrived on time, and called to confirm he was on his way.
Meek
01:10 08 Oct 22
Kyle is awesome!!!!! Great install and with great work to show for it. He’s always on time and extremely polite.
Heather
17:50 06 Oct 22
Another great experience. This time Jon was my technician. Thank you for all your support.Caleb was incredible. Very kind and thorough and helpful. Explained things to me and was very clear and set expectations.
Brian
17:48 05 Oct 22
Deron
18:26 04 Oct 22
Lydia Choi
15:11 27 Sep 22
Mike and Zac came to install a dual zone mini split for both of our garages, which was a very difficult project for our house because of where the garages are located from each other. They were even down one person but that didn’t stop them from doing a great job and staying very late to make sure everything was done well. Both of our garages now have AC and the units look great and the installation was done very well with obvious care given to aesthetics. Thank you Mike and Zac!
Katherine banker
13:37 24 Sep 22
Sam was our technician. Prompt , Excellent service. Very polite and professional. He took his time and found the short in the wires. Great asset to this company Thank you.
Clare Persino
01:01 17 Sep 22
Couldn’t be happier!
Scott Goodwin
17:30 16 Sep 22
Jon was exceptional and professional, cannot even better.!
Gabe Victor
02:53 13 Sep 22
Very professional and helpful .. like family
Maria Olivas
23:24 11 Sep 22
A special shout out to Kyle McDonald for the service he performed at my home. He sure knows his job beyond well. Before starting to work he explained what he thought was the problem and he was right!! I appreciated the fact that he covered everywhere around his working area with plastic and did not leave a trace of debree. That is what I call pride in his work. Thank you Kyle for a job very well done.
Jennifer Larrison
18:22 09 Sep 22
Very professional and presented information clearly. Would highly recommend this business.
Jacqui Pladgeman
19:03 08 Sep 22
Leo Michaelis
20:15 02 Sep 22
Wonderful and knowledgeable folks. Very professional and high quality.
Karin Fourie
16:10 01 Sep 22
Couldn’t be happier!!
derek tomasello
01:10 01 Sep 22
Tracie Y
16:17 30 Aug 22
This company is awesome, quick response, on time, and professional. Larson air does a great job showing you the options and explaining everything thoroughly.Their install technicians are on time, courteous and explain everything if you have questions. They took great care when they arrived, laying down drop clothes so not to track dirt into the house. IMPRESSIVE.I highly recommend Larson A/C if you need a new system, or maintenance for your existing system.If you need a new heating/ cooling system give this company a call.I am so impressed.
Chris Piquette
00:45 28 Aug 22
Mariana Velazquez
22:58 27 Aug 22
Brandon Esping
20:17 26 Aug 22
My experience started two weeks ago with Ish coming out to quote my new unit. He took to my dogs right away so I knew it would be a good experience from the start. He was meticulous in his review of my options and was very knowledgeable, allowing me to pick the best unit at the best price. Fast forward to today for the install: Zack and Mike were top notch. Zack was a bit taller so I had to put his name first but they were equal in skill and friendliness. They went above and beyond installing my unit and even shifted the drain pipe so that it wasn’t dripping outside my bedroom window anymore. I’ll sleep better knowing these two completed my install. 12/10 would recommend although I hope I don’t need to see them again for another 15+ Years!
Vanessa Corfield
17:00 26 Aug 22
I had a great experience with Jon who replaced my capacitor. He arrived on time, properly diagnosed the issue, and gave me an overview of how everything else is performing as well. He also took the time to help me with a separate issue with the heating which he didn’t have to do, but did anyway and I really appreciated it! Only downside (and this has nothing to do with Jon) is that the prices are a bit steep, including the service/diagnostic fee.
Brandon E.
13:18 26 Aug 22
My experience started two weeks ago with Ish coming out to quote my new unit. He took to my dogs right away so I knew it would be a good experience from the…
Geoffrey N.
16:44 17 Aug 22
One our AC units stopped working Sunday evening. Called Larson AC, based upon high review ratings, at 8:01am Monday morning. A service technician was at…
L W.
18:42 19 Jul 22
We hired Larson Air Conditioning to diagnose an AC issue and Lyle was courteous and thoroughly investigated our issue. We may need our AC unit replaced and…
Dave S.
15:40 19 Jul 22
We contacted Larsen to provide a quote and install two new 5 Ton AC units in our home. This also included new variable speed air handlers and new furnaces….
Greg V.
12:54 01 Jul 22
Awesome job from Mike, Mason, Jacob on our mini split for our office! Everything was planned and installed on time and perfectly! So quiet and cool now
Maria O.
10:20 02 Jun 22
Lyle has been our technician since we bought our new Trane from Larson Air Conditioning. He has had to return for follow up repairs but each time he treats…
Bridget M.
09:59 13 May 22
We had to replace our HVAC. Great service from Larson Air start to finish. They are very thorough, explain everything up front and follow up to make sure…
Julie W.
16:53 31 Mar 22
Great service deserves an acknowledgement. I had my air conditioner replaced and a new duct less mini-split AC installed in the master bedroom. Jacob came…
Tom S.
16:34 29 Mar 22
Larson installed a new ac unit, Caleb the tech did a great job, very fast clean install. Highly recommend. Tom
Ashley P.
12:09 22 Mar 22
Caleb was our technician and took his time to show me what was wrong with the HVAC system and explained in detail what the required and suggested repairs…
Forrest B.
11:49 17 Mar 22
Their technician, Richard, was courteous, professional, and efficient. He took the time to explain each step of the service call. Also, Cheryl, who…
Harry H.
07:47 09 Mar 22
I can’t say enough great things about Larson Air!We received quotes from a number of companies when it came time to replace our two AC units in our home….
Maria O.
13:46 24 Feb 22
My husband and I just had Lyle come out to our home to inspect a complete replacement of our HVAC system that was performed about (2) weeks ago. We…
Laurie W.
18:55 12 Feb 22
We are very pleased with our decision to choose Larson Air to replace out two heat pumps.From the initial estimate meeting with Claude to the final install…
Z W.
16:37 28 Jan 22
Big shout out to SAM! He is amazing in every way! He’s an awesome technician!!!!!!!!!!!!!!!! Larson has taken care of all of our concerns and needs….
Grant L.
06:32 13 Jan 22
Top notch business. I have had them out a few times now to fix our AC unit and they have been nothing but honest and informative. This past weekend our…
Anna R.
11:47 21 Dec 21
Lyle was very thorough in explaining the process in servicing our heating units and did excellent job making sure they were running properly.
Ben H.
11:51 06 Dec 21
Larson Air Conditioning did an amazing job at installing my new AC system, specifically Jacob, Kyle and Zac. Jacob, the person who quoted me on the…
Nancy R.
10:18 04 Dec 21
We had new thermostats installed yesterday and our regularly scheduled system check (twice yearly). Our technician was Sam and he is amazing. He thoroughly…
Julie T.
08:51 06 Nov 21
Very happy with this company, good customer service, responsible , and technicals support are efficient!
Alissa M.
10:28 11 Oct 21
Last week my husband and I dealt with something every Arizona homeowner fears…having your AC unit stop working. Further complicating things is we are in…
Doug L.
13:45 21 Sep 21
I wanted to update my review of Larson Air Conditioning. Earlier today I received a call from Larson. They had read the review I had written earlier and…
Jason B.
15:57 05 Sep 21
I needed to replace 2 HVAC units at my home and reached out to Larson given they were an authorized Trane dealer. Claude came out togive me an estimate a…
P E.
12:09 26 Aug 21
When I called to request a service call I was relieved by how thorough and friendly Marissa was. Caleb was able to come out within the hour to find out why…
Juan B.
19:07 18 Aug 21
I had Larson come out and help us with our remodel project. They went above and beyond with their service. It took a little time to work through some things…
Rusty F.
10:47 17 Aug 21
Their Yelp reviews are true. They seem to have their act together. Easy to schedule the appointment…Claude (technician) called to say he was on his way,…
Rick N.
21:30 28 Jul 21
My air conditioner went out on a 106 degree and muggy day!! Larson Air sent Lyle out to fix it the guy would not give up until it was fixed and cooing my…
Paul G.
15:10 22 Jul 21
Ish came out to give a bid on a new unit. He listened to our concerns and answered our questions. Some companies don’t do that. After looking at the current…
Scott L.
18:55 13 Jul 21
Just had our 4 ton unit serviced by Leo from Larson Air Conditioning. Would give 6 stars if available! Leo was very professional, timely, and thorough. He…
Taylor J.
08:05 30 Jun 21
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We…
Richard S.
16:56 15 Jun 21
Mike and Jason were great. They answered all my questions and were very polite and patient. The install went very well and within the time that was…
Kyle B.
11:58 10 Jun 21
The people at Larson were able to relocate our AC from a closet into our attic, which solved for our super loud blower motor; a creative solution opposed to…
Kelsey S.
16:23 29 May 21
Our AC went out around 10:00am. I called Larson AC around 2:30pm, they were able to send someone out same day between 3:00pm-6:00pm, I was expecting a…
Jamel S.
17:13 18 May 21
Buying a new HVAC system is an expensive endeavor and there is a lot to consider when deciding on a vendor. From the moment Ish Kissinger from Larson Air…
Michelle M.
12:29 18 May 21
I needed a new A/C unit in a hurry, and Larson came through for me. Super nice and professional techs every step of the way. Good communication by phone,…
Nubia D.
16:45 17 May 21
Johnny called before arriving, wore a mask and listened to my AC concerns. He explained what he was doing, went over different options and repairs, reviewed…
James T.
18:16 08 Apr 21
Heat pump went out as soon as we hit 90 degrees. Stacey got Leo out that evening. Leo problem-solved the issue and had it up and running within 45 minutes….
Dave T.
15:58 19 Mar 21
Larson Air Conditioning is the standard in the Valley. as They set the bar high and everyone else is just trying to catch up. They did a complete new HVAC…
Leslie L.
14:25 16 Mar 21
I cannot rate this higher than 5 stars, which is a shame. This company was a pleasure to work with on every level. After buying a new-to-us home here in…
Vanessa E.
11:08 02 Mar 21
Very professional and polite. Wore and mask the entire time and was very helpful. I would recommend Larson Air conditioning 100%
Ann G.
16:51 19 Aug 20
When our old builder-grade air conditioner recently went on the blink during a long 110-plus-degree week, we immediately contacted Larson Air Conditioning…
Joe B.
13:07 05 Aug 20
A bit of background. We just bought our house a year ago, and the AC was original to the house which was built in 2000. It blew cold, but was extremely…
Christopher M.
19:22 27 May 20
Yesterday of all days, when we’re heading into a heat watch and the temperatures are supposed to soar over 110 this week, I decided to notice my two outside…
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With over 30 years of industry experience, Larson Air Conditioning is the team to trust for professional heating, air conditioning, and home performance services. Certified by the Arizona Home Performance with ENERGY STAR program, Larson is a company trusted by thousands of Phoenix-area families and businesses.

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