Customer Reviews

Going the Extra Mile For Your Satisfaction

From prompt, friendly arrivals to best-in-class craftsmanship, and tidy cleanup, our technicians are guaranteed to exceed all expectations with superior skill and service. Discover the Larson difference through our latest reviews from customers, just like you, all across Greater Phoenix and Scottsdale.

4.9
Based on 495 reviews
5.0
Based on 282 reviews
g West
21:33 21 Jan 22
Arthur Missirlian
19:07 21 Jan 22
Sam was honest! Upfront with his information.I will definitely be doing business with Larson Air!
Mary Evanich
12:26 17 Jan 22
Grant L.
06:32 13 Jan 22
Top notch business. I have had them out a few times now to fix our AC unit and they have been nothing but honest and informative. This past weekend our…
Brian Rivera
03:13 13 Jan 22
Terry Hunt
16:08 12 Jan 22
Sara Ann Lloyd
03:30 08 Jan 22
Richard Gasperi
15:26 07 Jan 22
This company does a fine job of installing and maintaining my air conditioning/heating system. First class service and maintenance! I had them install a brand new one of a year ago and no issues lovely service and attentive maintenance. I would refer them to anyone that needs this type of service.
Thiha Winko
22:28 05 Jan 22
Edgar Cayce
16:21 04 Jan 22
Excellent and efficient
Jennifer Nelson
19:04 03 Jan 22
Joe Gabriel was efficient, professional, and friendly! We had a pleasant experience and will use them for all of our heating and air-conditioning needs in the future!
Blue Beckham
21:58 02 Jan 22
Tony Vervloet
23:00 30 Dec 21
Sam did an excellent job, knowledgeable, professional and very helpful. We’re very happy we chose Larson AC!
Andrea Eisen
19:10 29 Dec 21
I highly recommend Larson Air Conditioning. We had a 5 star experience with them in every aspect of the business. There customer service is incredibly friendly, helpful and responsive, their salesperson, Leo was knowledgeable, honest and went out of his way to make sure we got exactly what we were looking for. They went out of their way to give us the best price for the top of the line Lennox Air Conditioning unit, and the installation was perfect. They actually sent the same two people who came to give the estimate to do the installation so there was no miscommunication as to exactly what was needed to do the job. We are so happy with our new system (Dave Lennox Signature). It is so much more efficient and even in its cooling than our old “builders special” unit. We actually saved $100 a month on our electric bill compared the the same months last year! After the installation they continued to check in with us to make sure everything was working well and we were happy. I truly wish every service company experience could be as good as the one I have had with Larson. I will only use them for service in the future.
Patricia Dawydowych
21:23 28 Dec 21
suria nelson
22:12 27 Dec 21
Tom Rosinski
15:54 24 Dec 21
Caleb was excellent. He installed 2 air purifiers and cleaned and sealed all of the vents in the house. Excellent service
Jan Stone
16:45 22 Dec 21
Eric Costello
15:06 22 Dec 21
Our technician Joe Gabriel was professional, courteous, and punctual. Advice was clear and concise. Highly recommend this company and particular Joe as your technician.
Adriana Villa
19:27 21 Dec 21
Richard Dobratz
19:15 21 Dec 21
Anna R.
11:47 21 Dec 21
Lyle was very thorough in explaining the process in servicing our heating units and did excellent job making sure they were running properly.
Dennis Nuckols
05:04 18 Dec 21
Outstanding customer service and technician service. I am very satisfied and would not think of contracting another Heating & AC service.
Vicki Stevenson
04:33 18 Dec 21
Chuck Belliotti
17:00 17 Dec 21
As usual excellent service! Sam just completed preventative maintenance on both of our units. He was on time, courteous, professional, and always wore those silly looking booties when inside the house.(greatly appreciated) Thank you Larson AC.
Eric Z
00:11 17 Dec 21
I had both of my full AC units replaced in the last three years with Larson air. The customer experience from the time they come out until the time they leave after install has been fantastic. They are very considerate when working in the house and throughout the process. I highly recommend them.
Erin Coté Martin
01:14 16 Dec 21
Ed McMahan
19:23 10 Dec 21
Great service. Professional and always on time. Service techs are friendly and knowledgeable.
Dan noell
18:15 10 Dec 21
qinghong yang
04:44 09 Dec 21
Joshua Stoker
19:52 08 Dec 21
Great company to work with. Positive, professional experience.
Ben Haber
19:56 06 Dec 21
Larson Air Conditioning did an amazing job at installing my new AC system, specifically Jacob, Kyle and Zac.Jacob, the person who quoted me on the project, wasn’t pushy/aggressive, super responsive, informative and nice. Kyle and Zac were very fast and thorough at installing the AC — making sure I was fully comfortable before leaving. Kyle and Zac also found a way to do this work while making minimal noise, allowing me to fully focus on work/zoom meetings.Price/value wise, Larson had better reviews than any other option and they were the most cost effective option. Ideal combo of value and cost.Thanks to your entire team for helping out; I clearly highly recommend Larson.
Ben H.
11:51 06 Dec 21
Larson Air Conditioning did an amazing job at installing my new AC system, specifically Jacob, Kyle and Zac. Jacob, the person who quoted me on the…
Nancy R.
10:18 04 Dec 21
We had new thermostats installed yesterday and our regularly scheduled system check (twice yearly). Our technician was Sam and he is amazing. He thoroughly…
Chris Greenberg
00:21 03 Dec 21
Todd Wingler
18:33 30 Nov 21
John Pfeiffer
00:28 30 Nov 21
Len Pow
21:37 29 Nov 21
Jacob made me feel confident that installing new air ducts and vents is the best solution to our existing poor ventilation HVAC system. I am also confident that Larson A/C will do a highly professional job. The fees are reasonable for the high quality expected.
Ken Johnson
18:23 29 Nov 21
maree stone
18:23 22 Nov 21
I have used Larson Air for quite a few years. They are top-notch and very professional techs. They take tons of photos to show you exactly what is going on with your system and explain everything in detail. I would highly recommend them.
KC Moylan
16:45 22 Nov 21
Efren Romero
15:55 19 Nov 21
Hands down, best HVAC provider in the valley! I had a 14 year old AC system that was leaking refrigerant and decided it was time for a new one. Ish, one of their project managers performed a load calculation and found my system was actually oversized by a ton! Explains why my doors would slam shut and the short cycling of the system. The install was completed the same day and was done so VERY perfessionally by Mike and two other installers (forgive me I forgot their names). They left my home cleaner than it was prior to the start of the project and treated my home as if it was theirs! Again, hands down choosing Larson for my HVAC needs was a no brainer!
Russell Ruff
03:16 17 Nov 21
Michael was very professional and knowledgeable, took great care to be respective of our home and ensure we were completely satisfied
Dan Calmes
00:31 16 Nov 21
Ish was great to work with and both installation techs did a great job. Personable and professional.
Michael Ace
22:50 15 Nov 21
Orlando arrived on time. He was personable, and knowledgeable. He inspected and maintained heating units. I feel very comfortable with his service, and his company, Larson Air Conditioning.
Karen
18:53 13 Nov 21
Used Larson to install a new AC/heat pump unit in August 2020 and they scheduled us for a maintenance check up for the heat pump in November 2021. Larson is excellent with communication – gives you text & email reminders and gives you a call in addition to a text & email to let you know they are on their way. Orlando & Mark were professional, polite & friendly – something sorely lacking in customer service nowadays. Would not hesitate to use Larson’s services again.
Julie T.
08:51 06 Nov 21
Very happy with this company, good customer service, responsible , and technicals support are efficient!
David Fleming
23:05 02 Nov 21
All very professional; I have no hesitation in recommending this company.
Joseph Nadakapadam
21:26 02 Nov 21
Ryan Rea
19:53 27 Oct 21
J. Richard Fiorillo
05:16 27 Oct 21
Kyle, Zack, and Michael were a great team. Installed two new HVAC systems and repaired existing ductwork. They arrived early each day and cleaned up afterwards. They were friendly, professional, and answered all our questions. A job very well done.
Julie Dennis
17:14 25 Oct 21
Linda Weisman
18:55 15 Oct 21
Vicki Koning
17:53 13 Oct 21
teresa De Maestri
21:51 12 Oct 21
Brian Grube
00:07 12 Oct 21
Kyle McGrath
16:50 11 Oct 21
I have had a great experience with Larson Air Conditioning. We chose Larson to install a new A/C unit in 2019 after having discussions with multiple A/C companies. I am very happy with our decision to go with Larson. Ever since install and any follow up maintenance checks, they are always on time, professional and diligent. Sam has done our system checks the past 2 years and we really enjoy working with him. He has always been on time, called ahead and been very friendly and professional when on site. We have had zero problems with our A/C unit since install and the regular maintenance checks ensure that will continue. I highly recommend Larson for not only install but long term care and service of installed units.
Alissa M.
10:28 11 Oct 21
Last week my husband and I dealt with something every Arizona homeowner fears…having your AC unit stop working. Further complicating things is we are in…
Keefer D
19:10 08 Oct 21
Maria Olivas
14:45 07 Oct 21
Sam has been professional with his work yet personable while doing his job. Whether staying to finish the job after his normal working hours or the first stop early in the morning he has a “can do” attitude each time.
Jim McNeil
22:19 05 Oct 21
Great customer service with my current Preventive Maintenance plan. Outstanding communication on scheduling and documentation of work performed.Thank you Larson Air Conditioning for quality service.
GJ Gill
16:45 05 Oct 21
Overall experience of the HVAC replacement was pretty much perfect. Great communication, professional staff, and I would recommend Larson without any reservations. You will feel great about having chosen them as your service provider.
Robert
17:23 30 Sep 21
Caleb unclogged condensation waste line and did great. Finding the outlet was tricky.
B hand
17:38 28 Sep 21
Always a great job by anyone at Larson’s. Great customer service!
Jeff Ide
19:58 24 Sep 21
I’ve not booked any business with them yet. But Ish was remarkable. Professional, informative, thorough and patient with me who always has lots of questions. I look forward to receiving the estimate and deciding if this is the best option for our needs. Look forward to hear from Larson AC and have the details on what Ish feels is the best remedy to our home Ventilation/Duct needs. Thanks!
Russell McCarty
18:43 24 Sep 21
Brittani Ferraro Sams
22:33 22 Sep 21
Doug L.
13:45 21 Sep 21
I wanted to update my review of Larson Air Conditioning. Earlier today I received a call from Larson. They had read the review I had written earlier and…
Tara Biggers
03:57 18 Sep 21
The company is awesome they make sure to keep their guys need clean professional guy we had Lyle was awesome great service
Heather Selph
03:59 14 Sep 21
Brandon did an amazing job with our install. It was an extremely long day yet he was kind and thorough and never stopped working!Claude did a great job with the quote and making sure everything was ready for install.Very professional employees and amazing customer service!
Rachel M
23:26 13 Sep 21
Rex Dog
01:12 11 Sep 21
Robert Nowlan
15:32 09 Sep 21
Larson AC stands out among their competitors as efficient, professional, courteous, and very responsive.
Jennifer Lunsford
01:33 09 Sep 21
Jacqueline Tossan
22:52 07 Sep 21
Jason B.
15:57 05 Sep 21
I needed to replace 2 HVAC units at my home and reached out to Larson given they were an authorized Trane dealer. Claude came out togive me an estimate a…
Christopher Pagnini
23:39 03 Sep 21
I have used Larson Air Conditioning for the last year, and now will use no one else! They are quick to respond, friendly, and efficient. Recommend the Premier package as they come out 2x a year to ensure my unit is running correctly. Thanks today to Caleb for checking out the AC in this warm weather! Have never been disappointed by Larson Air Conditioning and their team! Thanks again!!
Tommy M
16:20 31 Aug 21
Not sure where Larson gets its service techicians but they are GREAT. Very knowledgeable, very patient and very polite. We ordered a new AC unit in March with new ductwork, insulation and sealing. Our electric bill this summer was 1/2 of previous summers and our home was much much cooler. No more hot rooms. Special thank you to Victor and Adnan! They are top noch technicians! Thanks again Larson.
Jared Allison
23:18 30 Aug 21
Tucker Geer
00:41 29 Aug 21
P E.
12:09 26 Aug 21
When I called to request a service call I was relieved by how thorough and friendly Marissa was. Caleb was able to come out within the hour to find out why…
Sheila A
19:05 25 Aug 21
Amy Warren
18:32 22 Aug 21
Kush Latifi
17:12 21 Aug 21
AC stopped working. Called Larson’s and they were out the next day and had it fixed in less than two hours. Highly recommend this business for their professionalism, quality, and reasonable prices. Leo was the tech that showed up and he didnt waste any time figuring out the problem and subsequently fixing my ac system. If I ever have to call them in the future, I will request Leo.
Heather
18:48 19 Aug 21
Caleb was incredible. Very kind and thorough and helpful. Explained things to me and was very clear and set expectations.
Rhett Raleigh
16:01 19 Aug 21
Dan Olivas
22:58 18 Aug 21
Lyle was very professional and trustworthy. A positive experience!
Juan B.
19:07 18 Aug 21
I had Larson come out and help us with our remodel project. They went above and beyond with their service. It took a little time to work through some things…
Rusty F.
10:47 17 Aug 21
Their Yelp reviews are true. They seem to have their act together. Easy to schedule the appointment…Claude (technician) called to say he was on his way,…
Greg Bausch
22:11 15 Aug 21
Lyle was fantastic from start to finish. Timely, thorough, professional, and clear with defining issues and recommending and completing follow up.
Heather Rutherig
20:11 10 Aug 21
Sam was wonderful! Let me know when he was on the way and checked the inside like I requested first so my baby could go down for nap. We have used Larson air in the past and will continue to do so!Efren in the office was very responsive too, even through text message after I missed his call.
danielle harris
23:54 09 Aug 21
My mother referred Larson AC to me. I received all the necessary information needed for me to make a decision on a new AC unit. The technicians were on time and very professional. I will refer any friends or family to Larson AC
Mike Ingram
23:45 05 Aug 21
Kelly Schaub
19:33 03 Aug 21
Brock Oxford
16:51 01 Aug 21
Great folks
Jillian Phillips
23:46 30 Jul 21
Very professional and responsive compared to any other hvac company I’ve used in the past. I would highly recommend.
Alan Karp (TheVTech2007)
15:51 30 Jul 21
Caleb was sent out Tuesday afternoon after discovering my ac was off and wouldn’t come back on. It was determined the storms shorted out the main board and the board for the thermostat. Larson worked endlessly to get the part and my ac was fixed and working Thursday morning. I will definitely keep using Larson and recommend you do as well.
Ashley Brauning
23:31 29 Jul 21
Ish was very nice and always on time to get our new hvac installed in a timely manner. Michael did a great job with the installation of our new hvac system and kept me updated through out the installation with the time frame. Would highly recommend.
Rick N.
21:30 28 Jul 21
My air conditioner went out on a 106 degree and muggy day!! Larson Air sent Lyle out to fix it the guy would not give up until it was fixed and cooing my…
Matthew Susa
20:35 28 Jul 21
chris singer
22:23 24 Jul 21
Cat Julien
17:05 24 Jul 21
Paul G.
15:10 22 Jul 21
Ish came out to give a bid on a new unit. He listened to our concerns and answered our questions. Some companies don’t do that. After looking at the current…
Mohan M
20:14 16 Jul 21
Saved a bunch of money; Hired them to install additional supply duct to a hot spot in the home; upon inspection the Larson technician found an effective way to adjust the dampers to remove the hot spot. Instead of paying hundreds of dollars for a new supply duct, I was happy to pay for the service visit cost. Very professional and courteous.
Robin Chapman
21:36 15 Jul 21
Scott L.
18:55 13 Jul 21
Just had our 4 ton unit serviced by Leo from Larson Air Conditioning. Would give 6 stars if available! Leo was very professional, timely, and thorough. He…
Mark Alexander
23:11 09 Jul 21
Eric Jackson
02:02 09 Jul 21
Leo was an excellent service technician!
Sandeep Gaan
04:23 07 Jul 21
Alex Weisletten
01:06 07 Jul 21
Taylor January
15:07 30 Jun 21
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We had Larson come give us a quote and found them to be very reasonable. They were able to get the specific units we wanted and schedule the install for the next week. Jeremiah and another man (sorry I forget his name) were our techs. They were punctual and took care of everything we needed. They moved a few things in the back yard and even had to take down a bookshelf in one of the rooms to access the attic but when they were done you would never know they were there! They even kept working despite finding a SNAKE in our attic- and volunteered to remove it if they found it again. It was anticipated that some drywall would have to be cut to fit the new units in- but they were able to get it done without cutting, saving us a lot of money and mess!We are very happy with the work they did, our units keep the house cool all day long at half the run time of our old units. Would definitely recommend them to anyone looking for a new ac.
Taylor J.
08:05 30 Jun 21
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We…
Ryan Atchison
07:17 30 Jun 21
Richard S.
16:56 15 Jun 21
Mike and Jason were great. They answered all my questions and were very polite and patient. The install went very well and within the time that was…
Kyle B.
11:58 10 Jun 21
The people at Larson were able to relocate our AC from a closet into our attic, which solved for our super loud blower motor; a creative solution opposed to…
Kelsey S.
16:23 29 May 21
Our AC went out around 10:00am. I called Larson AC around 2:30pm, they were able to send someone out same day between 3:00pm-6:00pm, I was expecting a…
Jamel S.
17:13 18 May 21
Buying a new HVAC system is an expensive endeavor and there is a lot to consider when deciding on a vendor. From the moment Ish Kissinger from Larson Air…
Michelle M.
12:29 18 May 21
I needed a new A/C unit in a hurry, and Larson came through for me. Super nice and professional techs every step of the way. Good communication by phone,…
Nubia D.
16:45 17 May 21
Johnny called before arriving, wore a mask and listened to my AC concerns. He explained what he was doing, went over different options and repairs, reviewed…
James T.
18:16 08 Apr 21
Heat pump went out as soon as we hit 90 degrees. Stacey got Leo out that evening. Leo problem-solved the issue and had it up and running within 45 minutes….
Dave T.
15:58 19 Mar 21
Larson Air Conditioning is the standard in the Valley. as They set the bar high and everyone else is just trying to catch up. They did a complete new HVAC…
Leslie L.
14:25 16 Mar 21
I cannot rate this higher than 5 stars, which is a shame. This company was a pleasure to work with on every level. After buying a new-to-us home here in…
Vanessa E.
11:08 02 Mar 21
Very professional and polite. Wore and mask the entire time and was very helpful. I would recommend Larson Air conditioning 100%
Ann G.
16:51 19 Aug 20
When our old builder-grade air conditioner recently went on the blink during a long 110-plus-degree week, we immediately contacted Larson Air Conditioning…
Joe B.
13:07 05 Aug 20
A bit of background. We just bought our house a year ago, and the AC was original to the house which was built in 2000. It blew cold, but was extremely…
Christopher M.
19:22 27 May 20
Yesterday of all days, when we’re heading into a heat watch and the temperatures are supposed to soar over 110 this week, I decided to notice my two outside…
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With over 30 years of industry experience, Larson Air Conditioning is the team to trust for professional heating, air conditioning, and home performance services. Certified by the Arizona Home Performance with ENERGY STAR program, Larson is a company trusted by thousands of Phoenix-area families and businesses.

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